Shipping + Returns

 

Shipping Domestic  - UK   

 

We happily offer free standard shipping on all UK orders over £100.

For orders under £100, all parcels are sent by Royal Mail 1st Class Signed for at a flat rate cost of £3.00.

 

Rest of the World

 

Wunderlang ships garments to many countries outside the UK (at the moment we do not ship to USA and Canada). We offer a flat rate charge of £12 and are sent by International Parcel Force Worldwide Express, which is fully tracked delivery within 2 working days.

For all orders shipped outside of the UK, the ship-to recipient will be responsible for any taxes or customs duties incurred. Unfortunately, we are unable to mark the parcels ‘gift’ or ‘no commercial value’. As customs, duties and taxes vary widely from country to country, we advise you contact your local customs agency for details on estimated costs before you purchase.  

Please note we are unable to estimate the total amount of taxes or duties that may be due at time of delivery. We have no control over these amounts and will not be held liable.

 

Returns

 

We offer a 14 day returns policy. Please email us with your return request to andrea@wunderlang.com

You shall send back the goods to us at Wunderlang, Jacksons Bridge Barn, Pygons Hill Lane, Liverpool. L31 4JE without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Goods must be returned in an unused, unwashed condition with original tags and packaging included. Customer is responsible for the return costs, we recommend using a signed for service as we do not accept liability for lost parcels.

You will be refunded in full back onto your original payment method, payment refund can take up to 5 working days to appear back onto your card.